# Courses

## HR Courses

- **Human Resource Generalist & Talent Acquisition**  
  In this course, you’ll learn from basics of HR to specific areas such as planning and strategizing, **HR laws, hiring disciplines, and labor relations**. This Program will help you master all the skills needed to obtain an entry to mid-level position in the popular field of human resources.  
  Applicable Certifications after the completion of this course: SHRM-CP, SHRM-SCP, APHR, PHR, SPHR

##  [Customer Service Specialist](https://avnalearningcenter.com/courses/hr/)

- **Customer Service Professional**  
  A customer service professional provides the link between an organization and its customers. Key skills that customer service related jobs require these days include **phone and listening skills, problem-solving ability, communication-interpersonal skills, patience** and most importantly; **basic computer knowledge** including **Microsoft Word, Excel** and introduction to **QuickBooks**.  
  ## Applicable Certifications : Microsoft Office Specialist (MOS 2016), QuickBooks Certified User (QBCU)

##  [Business Analysis – Agile](https://avnalearningcenter.com/courses/cs/)

- **Business Analysis with Agile Methodologies**  
  This course is designed for beginner to intermediate level of Business Analysis. Whether you’re looking for an entry-level position or would like to strengthen your current performance, this program will help you familiarize with the role, artifacts, deliverables and SDLC methodologies.  
  Applicable Certifications: CCBA, MOS 2016, Agile CSM

##  [Microsoft Excel](https://avnalearningcenter.com/courses/ba/)